Legal notice
Information pursuant to Section 5 of the German Digital Services Act (DDG) and the Electronic Commerce (EC Directive) Regulations 2002.
Provider
Plakos GmbH
Willy-Brandt-Allee 31
23554 Lübeck
Germany
Managing Director (authorised representative): Waldemar Erdmann
Responsible for editorial content: Waldemar Erdmann
Commercial Register
Registry court: Local Court (Amtsgericht) Lübeck
Registration number: HRB 13707 HL
VAT
German VAT identification number: DE294027044
Customer Support & Product Enquiries
Email: info@plakos.de
WhatsApp: +49 451 16084720
Phone: +49 30 41 73 31 83 (AI assistant)
Support Hours
During our support hours, Monday to Friday, 8 am – 4 pm (CET/CEST; 7 am – 3 pm UK time), you will receive a reply by chat or email within 24 hours. Enquiries received at weekends or on public holidays will, of course, be dealt with in good time.
Professional Liability Insurance
Allianz Versicherungs-AG, 10900 Berlin, Germany
Disclaimer
Plakos checks the information on its website carefully and updates it regularly. Nevertheless, we cannot guarantee that the information provided by us, by our users or by service providers acting on our behalf is complete, accurate and up to date at all times. All information is provided for general information purposes only. Nothing in this disclaimer limits or excludes our liability where it cannot be limited or excluded under applicable law.
If you believe that any content on this website infringes your rights, please contact us at support@plakos.de. We will remove any content that is rightfully challenged without delay.
Data Protection and Cookies
Information on how we process personal data and use cookies can be found in our Privacy Policy https://plakos.co.uk/policies/privacy-policy.
Complaints and Dispute Resolution
If you have a complaint, please contact us at support@plakos.de and we will do our best to resolve it. We are neither obliged nor willing to participate in alternative dispute resolution proceedings before a consumer arbitration body.
